GENERAL TERMS AND CONDITIONS OF DELIVERY PAR-AV PRODUCTIONS B.V.
Version 2026
Regarding the rental, sale and delivery of audiovisual equipment and technical services
Article 1 – Definitions
In these general terms and conditions, the following is understood to mean:
PAR-AV
PAR-AV Productions B.V., established at Andorraweg 9E in Aalsmeer, registered with the Chamber of Commerce under number 42023065.
Client
The natural person or legal entity that enters into an agreement with PAR-AV.
Consumer
A natural person who acts for purposes outside his business or professional activity.
Business client
Any client who is not a consumer.
Equipment
All audiovisual equipment, software, peripherals, cabling, accessories, and support materials made available by PAR-AV.
Services
All work performed by or on behalf of PAR-AV, including delivery, transport, installation, configuration, operation, project management, livestreaming, and technical support.
Rental agreement
The agreement whereby equipment is temporarily made available.
Purchase agreement
The agreement under which equipment is sold.
Agreement
Any agreement between PAR-AV and the client to which these terms and conditions apply.
Location
Any agreement between PAR-AV and the client to which these terms and conditions apply.
Working days
Monday to Friday, excluding public holidays.
Article 2 – Applicability
These terms and conditions apply to all offers, quotations, agreements, and deliveries of PAR-AV.
Deviations are only valid if confirmed in writing by PAR-AV.
The client's general terms and conditions are expressly excluded.
If a provision proves to be invalid, the remaining provisions shall remain in full force and effect.
In the event of a conflict between the quotation and the terms and conditions, the quotation prevails.
Article 3 – Offers and formation of agreement
All quotes are non-binding and valid for 14 days unless otherwise stated.
Apparent errors or typos do not bind PAR-AV.
An agreement is formed upon written confirmation by PAR-AV or as soon as performance commences.
PAR-AV reserves the right to refuse assignments without stating reasons.
Changes are only valid after written confirmation.
Article 4 – Prices
All prices include VAT unless stated otherwise.
Prices are based on cost factors at the time of quotation.
PAR-AV may pass on price changes in the event of:
Changes in wages
Shipping costs
Exchange rates
taxes
purchase prices
External supplier costs
If there is a price increase of more than 10 percent, a consumer has the right to terminate the agreement.
Article 5 – Payment
Unless otherwise agreed:
Invoices must be paid within 14 days.
PAR-AV may require prepayment or a deposit.
In the event of non-payment, the client shall be in default.
Commercial clients are liable for interest at a rate of 1.5 percent per month.
Consumers are subject to statutory interest.
Extrajudicial collection costs are calculated in accordance with legal rules.
PAR-AV may suspend work for outstanding invoices.
Article 6 – Cancellation
Cancellation must be made in writing.
Cancellation fees are:
more than 12 weeks in advance: 15 percent
12 to 8 weeks in advance: 50 percent
8 to 4 weeks in advance: 75 percent
Less than 4 weeks in advance: 100 percent
For consumers, the statutory right of withdrawal continues to apply where applicable.
Specially procured materials are always fully charged back.
Reserved crew hours remain due.
Article 7 – Delivery and performance
Delivery times are indicative unless otherwise agreed in writing.
The client will provide:
free access to location
Sufficient loading and unloading space
sufficient power supply
internet agreed
safe working environment
Additional work due to delays or changed circumstances will be charged.
PAR-AV may deploy equivalent equipment if necessary.
Article 8 – Transport
Transport is at the client's risk from the moment of delivery at the location.
If PAR-AV provides transport, the client remains responsible for:
Accessibility
Parking facilities
Loading and unloading facilities
Extra waiting time will be charged.
Article 9 – Bail
PAR-AV may require bail.
Credit to be offset against:
Shame
Loss
cleaning
Missing parts
late return
Refunds will be processed after equipment inspection.
Article 10 – Inspection and complaints
Equipment should be checked immediately upon receipt.
Defects must be reported in writing within 24 hours.
Consumers are entitled to statutory warranty.
Complaints do not suspend payment obligations.
Artikel 11 – Gebruik van apparatuur
Client uses equipment:
carefully
as instructed
for the agreed purpose
It is not permitted to [use/bring] equipment:
by renting out
to pawn
to sell
to be made available to third parties
Damage or defects must be reported immediately.
Article 12 – Damage, loss and theft
The client is liable for damages from the moment of delivery until return.
In the event of loss, replacement value will be calculated.
Repair costs will be charged.
Insurance for equipment is the responsibility of the client unless otherwise agreed.
Article 13 – Equipment Returns
Returns will take place on the agreed date and location.
An additional rent will be calculated per day upon exceeding the limit.
Control is subject to subsequent inspection.
Missing parts will be back-ordered.
Article 14 – Retention of title on sale
Ownership remains with PAR-AV until full payment is received.
The client may not alienate or encumber the equipment.
PAR-AV can repossess equipment in case of non-payment.
The costs thereof are for the account of the client.
Article 15 – Technical services
PAR-AV carries out its work to the best of its knowledge and ability.
The client is responsible for providing the correct information in advance.
Additional work due to changes will be charged.
The client provides facilities for staff if agreed.
Article 16 – Use of Third Parties
PAR-AV may involve third parties.
PAR-AV remains responsible for correct execution.
Costs will be passed on if agreed in advance.
Article 17 – Force Majeure
Force majeure is understood as:
power cut
Internet outages
extreme weather conditions
transport problems
Staff sickness
government measures
faults location installations
Third-party delivery problems
During force majeure, obligations are suspended.
If force majeure lasts longer than 30 days, the parties may terminate the agreement.
Article 18 - Liability
PAR-AV is solely liable for direct damages.
Liability is limited to:
Insurance benefit
of actual amount if no benefit is paid
PAR-AV is not liable for:
consequential damage
Business loss
Loss of turnover
data loss
signal failure
Compatibiliteitsproblemen
Location services outages
Restrictions do not apply in cases of wilful misconduct or gross negligence.
Consumer rights remain unaffected.
Article 19 – Content and intellectual property
The client guarantees rights to the supplied content.
PAR-AV is not liable for third-party claims.
All technical designs remain the property of PAR-AV.
Use without permission is not allowed.
Article 20 – Music Rights and Licences
Costs for BUMA, STEMRA and SENA are for the client.
The client indemnifies PAR-AV against claims relating to this.
This also applies to livestreams and recordings.
Article 21 – Privacy
PAR-AV processes personal data in accordance with GDPR.
Privacy statement is available via:
Article 22 – Suspension and termination
PAR-AV display suspend on:
down payment
safety risk
incorrect information
inaccessible location
PAR-AV may terminate an agreement in case of:
Bankruptcy
adjournment
Cessation of business
confiscation
Article 23 - Applicable law
Dutch law applies to all agreements.
Disputes shall be submitted to the Midden-Nederland court.
Consumers can make use of a legally competent court.
Article 24 – Final Provisions
These terms were established on 30 March 2026.
They replace all previous versions of PAR-AV's general terms and conditions.
GENERAL TERMS AND CONDITIONS
PAR-AV PRODUCTIONS B.V.
Version 2026
relating to the rental, sale and supply of audiovisual equipment and technical services
Article 1 – Definitions
In these terms and conditions the following definitions apply:
PAR-AV
PAR-AV Productions B.V., registered at Andorraweg 9E, Aalsmeer, The Netherlands, Chamber of Commerce number 42023065.
Client
The natural or legal person entering into an agreement with PAR-AV.
Consumer
A private individual.
Business Client
Any client who is not a consumer.
Equipment
All audiovisual equipment, software, accessories, cabling and supporting materials supplied by PAR-AV.
Services
All activities performed by or on behalf of PAR-AV, including delivery, transport, installation, configuration, operation, technical support, livestream services and project coordination.
Rental Agreement
A hire agreement.
Purchase Agreement
Sale of goods agreement.
Agreement
Any agreement between PAR-AV and the client to which these terms apply.
Location
The site.
Working Days
Monday to Friday, excluding official public holidays.
Article 2 - Applicability
These terms apply to all quotations, agreements and deliveries of PAR-AV.
Deviations are only valid if confirmed in writing by PAR-AV.
Client's terms and conditions are expressly rejected.
If any provision is invalid, the remaining provisions shall remain in force.
In the event of a conflict between a quotation and these terms, the quotation will take precedence.
Article 3 – Quotations and Formation of Agreement
All quotations are non-binding and valid for 14 days unless stated otherwise.
Obvious errors or clerical mistakes are not binding.
An agreement is concluded after written confirmation by PAR-AV or when execution has commenced.
PAR-AV reserves the right to refuse assignments without stating any reasons.
Amendments are only valid after written confirmation.
Article 4 – Prices
All prices include VAT unless stated otherwise.
Prices are determined by cost factors applicable at the time of the quotation.
PAR-AV may adjust prices in case of changes in:
Wages
Transport costs
exchange rates
Taxes
Supplier costs
Prinsip-prinsip dasar desain produk dan proses
If a price increase exceeds 10 percent, consumers have the right to terminate the agreement.
Article 5 – Payment
Unless otherwise agreed:
Invoices must be paid within 14 days.
PAR-AV may request an advance payment or deposit.
In the event of late payment, the client shall be in default.
Business clients owe interest of 1.5 per cent per month.
Consumers are owed statutory interest.
Extrajudicial collection costs are charged in accordance with Dutch law.
PAR-AV may suspend services in the event of outstanding invoices.
Article 6 – Cancellation
Cancellation must be submitted in writing.
Cancellation fees are:
more than 12 weeks before delivery: 15 percent
12 to 8 weeks before delivery: 50 percent
8 to 4 weeks before delivery: 75 percent
Less than 4 weeks until delivery: 100 percent
Consumers retain statutory withdrawal rights where applicable.
Specially ordered materials remain fully chargeable.
Reserved crew hours shall remain payable.
Article 7 – Delivery and Execution
Delivery times are indicative unless otherwise agreed in writing.
The client shall ensure:
free access to the location
Adequate loading and unloading bay
Adequate power supply
Internet connection if agreed
a safe working environment
Additional work occasioned by delays or changed circumstances will be charged.
PAR-AV may swap equipment for equivalent alternatives if necessary.
Article 8 – Transport
Transport is undertaken at the client's risk from the moment of delivery at the location.
If transport is arranged by PAR-AV, the client remains responsible for:
Site accessibility
parking facilities
conditions for loading and unloading
Waiting time will be charged.
Article 9 – Deposit
PAR-AV may require a deposit.
The deposit may be used to compensate:
damage
Loss
Cleaning
missing parts
Late return
The refund will be processed after the equipment has been inspected.
Article 10 – Inspection and Complaints
Equipment must be inspected immediately upon receipt.
Defects must be reported in writing within 24 hours.
Consumers retain statutory warranty rights.
Complaints do not suspend payment obligations.
Article 11 – Use of Equipment
The client shall use equipment:
Carefully
in accordance with instructions
for the agreed purpose only
Equipment must not be:
sublet
pledged
Sold
made available to third parties
Damage or malfunction must be reported immediately.
Article 12 – Damage, Loss and Theft
The client is responsible for equipment from delivery until its return.
The replacement cost will be charged in the event of loss.
Repair costs will be charged where applicable.
Insurance of equipment is the client’s responsibility unless otherwise agreed.
Article 13 – Return of Equipment
Equipment must be returned by the agreed date and to the agreed location.
Late returns will incur additional daily rental charges.
Inspection is subject to final technical verification.
Any missing parts will be invoiced separately.
Article 14 – Retention of Title (Sale)
Ownership remains with PAR-AV until full payment has been received.
The client may not transfer or encumber the equipment.
PAR-AV may repossess equipment in the event of non-payment.
Costs related to repossession are charged to the client.
Article 15 – Technical Services
PAR-AV performs services to the best of its knowledge and ability.
The client shall provide accurate information in advance.
Any additional work arising from changes will be charged.
Client facilities for personnel shall be provided where agreed.
Article 16 – Use of Third Parties
PAR-AV may use subcontractors.
PAR-AV remains responsible for proper execution.
Costs will be charged if agreed in advance.
Article 17 – Force Majeure
Force majeure includes:
power outages
Internet failure
extreme weather conditions
Transport disruption
Staff illness
government restrictions
Venue technical failures
Supplier delivery delays
Obligations are suspended during force majeure.
If force majeure continues for longer than 30 days, either party may terminate the agreement.
Article 18 – Liability
PAR-AV is only liable for direct damage.
Liability is limited to:
insurance payout
or invoice amount if no payout applies
PAR-AV shall not be liable for:
consequential loss
Business interruption
loss of revenue
loss of data
Signal failure
Compatibility problems
venue infrastructure failures
These limitations do not apply in cases of intent or gross negligence.
Consumer statutory rights remain unaffected.
Article 19 – Content and Intellectual Property
The client guarantees they own or have authorisation for the content supplied.
PAR-AV shall not be liable for third-party claims.
All technical designs remain the property of PAR-AV.
Unauthorized use is prohibited.
Article 20 – Music Rights and Licensing
All BUMA/STEMRA/SENA or equivalent music licensing costs are borne by the client.
The client shall indemnify PAR-AV against related claims.
This includes livestream and recording usage.
Article 21 – Privacy
PAR-AV processes personal data in accordance with GDPR.
Privacy policy is available at:
Article 22 – Suspension and Termination
PAR-AV may suspend services in the event of:
non-payment
Safety risks
incorrect information
locations that are inaccessible
PAR-AV may terminate agreements in the event of:
insolvency
suspension of payments
Business closure
Asset forfeiture
Article 23 – Governing Law
All agreements are governed by Dutch law.
Disputes shall be submitted to the competent court in Midden-Nederland.
Consumers retain the right to use their statutory competent court.
Article 24 – Final Provision
These terms and conditions were adopted on 30 March 2026.
They replace all previous versions of PAR-AV’s general terms and conditions.