GENERAL TERMS AND CONDITIONS PAR-AV PRODUCTIONS B.V.
Version 2026
regarding rental, sale and supply of audiovisual equipment and technical services
Article 1 – Definitions
In these terms and conditions the following definitions apply:
PAR-AV
PAR-AV Productions B.V., registered at Andorraweg 9E, Aalsmeer, the Netherlands, Chamber of Commerce number 42023065.
Client
The natural or legal person entering into an agreement with PAR-AV.
Consumer
A natural person acting outside a business or professional capacity.
Business Client
Any client who is not a consumer.
Equipment
All audiovisual equipment, software, peripherals, cabling, accessories and supporting materials supplied by PAR-AV.
Services
All activities performed by or on behalf of PAR-AV, including delivery, transport, installation, configuration, operation, project coordination, livestreaming and technical support.
Rental Agreement
An agreement under which equipment is temporarily made available.
Purchase Agreement
An agreement under which equipment is sold.
Agreement
Any agreement between PAR-AV and the client to which these terms apply.
Location
The place where equipment is delivered, installed or used.
Working Days
Monday through Friday, excluding official public holidays.
Article 2 – Applicability
These terms apply to all offers, quotations, agreements and deliveries of PAR-AV.
Deviations are only valid if confirmed in writing by PAR-AV.
Any general terms and conditions of the client are expressly excluded.
If any provision is invalid, the remaining provisions remain in full force.
In case of conflict between a quotation and these terms, the quotation prevails.
Article 3 – Quotations and Formation of Agreement
All quotations are non-binding and valid for 14 days unless stated otherwise.
Obvious errors or clerical mistakes are not binding on PAR-AV.
An agreement is concluded after written confirmation by PAR-AV or as soon as performance starts.
PAR-AV reserves the right to refuse assignments without stating reasons.
Amendments are only valid after written confirmation.
Article 4 – Prices
All prices include VAT unless stated otherwise.
Prices are based on cost factors applicable at the time of quotation.
PAR-AV may pass on price changes resulting from:
changes in wages
transport costs
exchange rates
taxes
purchase prices
external supplier costs
If a price increase exceeds 10 percent, a consumer has the right to terminate the agreement.
Article 5 – Payment
Unless otherwise agreed:
invoices must be paid within 14 days
PAR-AV may request advance payment or a deposit.
In case of late payment, the client is in default.
Business clients owe interest of 1.5 percent per month.
Consumers owe statutory interest.
Extrajudicial collection costs are charged in accordance with statutory rules.
PAR-AV may suspend services in case of outstanding invoices.
Article 6 – Cancellation
Cancellation must be submitted in writing.
Cancellation fees are:
more than 12 weeks in advance: 15 percent
12 to 8 weeks in advance: 50 percent
8 to 4 weeks in advance: 75 percent
less than 4 weeks in advance: 100 percent
Consumers retain statutory withdrawal rights where applicable.
Specially ordered materials are always charged in full.
Reserved crew hours remain payable.
Article 7 – Delivery and Performance
Delivery times are indicative unless otherwise agreed in writing.
The client shall ensure:
free access to the location
adequate loading and unloading space
sufficient power supply
internet if agreed
a safe working environment
Additional work caused by delays or changed circumstances will be charged.
PAR-AV may use equivalent equipment if necessary.
Article 8 – Transport
Transport is at the client’s risk from the moment of delivery at the location.
If PAR-AV arranges transport, the client remains responsible for:
accessibility
parking facilities
loading and unloading facilities
Additional waiting time will be charged.
Article 9 – Deposit
PAR-AV may require a deposit.
The deposit may be offset against:
damage
loss
cleaning
missing parts
late return
Refund takes place after inspection of the equipment.
Article 10 – Inspection and Complaints
Equipment must be inspected immediately upon receipt.
Defects must be reported in writing within 24 hours.
Consumers retain statutory warranty rights.
Complaints do not suspend payment obligations.
Article 11 – Use of Equipment
The client shall use the equipment:
carefully
in accordance with instructions
for the agreed purpose
It is not permitted to:
sublease the equipment
pledge the equipment
sell the equipment
make the equipment available to third parties
Damage or defects must be reported immediately.
Article 12 – Damage, Loss and Theft
The client is liable for damage from the moment of delivery until return.
In case of loss, replacement value will be charged.
Repair costs will be charged.
Insurance of the equipment is the client’s responsibility unless otherwise agreed.
Article 13 – Return of Equipment
Equipment must be returned on the agreed date and at the agreed location.
Late return results in additional rental charges per day.
Inspection is subject to a subsequent final inspection.
Missing parts will be invoiced separately.
Article 14 – Retention of Title on Sale
Ownership remains with PAR-AV until full payment has been received.
The client may not transfer or encumber the equipment.
PAR-AV may repossess equipment in case of non-payment.
The associated costs are borne by the client.
Article 15 – Technical Services
PAR-AV performs services to the best of its knowledge and ability.
The client shall provide accurate information in advance.
Additional work resulting from changes will be charged.
The client shall provide facilities for personnel where agreed.
Article 16 – Use of Third Parties
PAR-AV may engage third parties.
PAR-AV remains responsible for proper performance.
Costs will be charged if agreed in advance.
Article 17 – Force Majeure
Force majeure includes:
power outages
internet failures
extreme weather conditions
transport problems
staff illness
government measures
failures of location installations
third-party supply problems
Obligations are suspended during force majeure.
If force majeure continues for more than 30 days, either party may terminate the agreement.
Article 18 – Liability
PAR-AV is liable only for direct damage.
Liability is limited to:
the insurance payout
or the invoice amount if no payout is made
PAR-AV is not liable for:
consequential damage
business interruption losses
loss of revenue
data loss
signal failure
compatibility problems
failures of location facilities
These limitations do not apply in cases of intent or gross negligence.
Consumer statutory rights remain unaffected.
Article 19 – Content and Intellectual Property
The client guarantees that it has the rights to supplied content.
PAR-AV is not liable for third-party claims.
All technical designs remain the property of PAR-AV.
Use without permission is prohibited.
Article 20 – Music Rights and Licences
Costs for BUMA, STEMRA and SENA are borne by the client.
The client indemnifies PAR-AV against related claims.
This also applies to livestreams and recordings.
Article 21 – Privacy
PAR-AV processes personal data in accordance with the GDPR.
The privacy statement is available at:
Article 22 – Suspension and Termination
PAR-AV may suspend performance in case of:
non-payment
safety risks
incorrect information
an inaccessible location
PAR-AV may terminate the agreement in case of:
bankruptcy
suspension of payments
business closure
attachment of assets
Article 23 – Governing Law
All agreements are governed by Dutch law.
Disputes shall be submitted to the competent court in Midden-Nederland.
Consumers retain the right to bring proceedings before the court competent under statutory law.
Article 24 – Final Provision
These terms and conditions were adopted on 30 March 2026.
They replace all previous versions of PAR-AV general terms and conditions.