{"id":50,"date":"2013-11-02T10:51:28","date_gmt":"2013-11-02T10:51:28","guid":{"rendered":"http:\/\/nieuw.par-av.nl\/?page_id=50"},"modified":"2026-10-06T19:00:30","modified_gmt":"2026-10-06T17:00:30","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/par-av.nl\/en\/algemene-voorwaarden\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<\/p>\n
\n

GENERAL TERMS AND CONDITIONS PAR-AV PRODUCTIONS B.V.<\/h1>\n

Version 2026<\/p>\n

regarding rental, sale and supply of audiovisual equipment and technical services<\/p>\n

\n

Article 1 \u2013 Definitions<\/h2>\n

In these terms and conditions the following definitions apply:<\/p>\n

PAR-AV
PAR-AV Productions B.V., registered at Andorraweg 9E, Aalsmeer, the Netherlands, Chamber of Commerce number 42023065.<\/p>\n

Client
The natural or legal person entering into an agreement with PAR-AV.<\/p>\n

Consumer
A natural person acting outside a business or professional capacity.<\/p>\n

Business Client
Any client who is not a consumer.<\/p>\n

Equipment
All audiovisual equipment, software, peripherals, cabling, accessories and supporting materials supplied by PAR-AV.<\/p>\n

Services
All activities performed by or on behalf of PAR-AV, including delivery, transport, installation, configuration, operation, project coordination, livestreaming and technical support.<\/p>\n

Rental Agreement
An agreement under which equipment is temporarily made available.<\/p>\n

Purchase Agreement
An agreement under which equipment is sold.<\/p>\n

Agreement
Any agreement between PAR-AV and the client to which these terms apply.<\/p>\n

Location
The place where equipment is delivered, installed or used.<\/p>\n

Working Days
Monday through Friday, excluding official public holidays.<\/p>\n

\n

Article 2 \u2013 Applicability<\/h2>\n

These terms apply to all offers, quotations, agreements and deliveries of PAR-AV.<\/p>\n

Deviations are only valid if confirmed in writing by PAR-AV.<\/p>\n

Any general terms and conditions of the client are expressly excluded.<\/p>\n

If any provision is invalid, the remaining provisions remain in full force.<\/p>\n

In case of conflict between a quotation and these terms, the quotation prevails.<\/p>\n

\n

Article 3 \u2013 Quotations and Formation of Agreement<\/h2>\n

All quotations are non-binding and valid for 14 days unless stated otherwise.<\/p>\n

Obvious errors or clerical mistakes are not binding on PAR-AV.<\/p>\n

An agreement is concluded after written confirmation by PAR-AV or as soon as performance starts.<\/p>\n

PAR-AV reserves the right to refuse assignments without stating reasons.<\/p>\n

Amendments are only valid after written confirmation.<\/p>\n

\n

Article 4 \u2013 Prices<\/h2>\n

All prices include VAT unless stated otherwise.<\/p>\n

Prices are based on cost factors applicable at the time of quotation.<\/p>\n

PAR-AV may pass on price changes resulting from:<\/p>\n

changes in wages
transport costs
exchange rates
taxes
purchase prices
external supplier costs<\/p>\n

If a price increase exceeds 10 percent, a consumer has the right to terminate the agreement.<\/p>\n

\n

Article 5 \u2013 Payment<\/h2>\n

Unless otherwise agreed:<\/p>\n

invoices must be paid within 14 days<\/p>\n

PAR-AV may request advance payment or a deposit.<\/p>\n

In case of late payment, the client is in default.<\/p>\n

Business clients owe interest of 1.5 percent per month.<\/p>\n

Consumers owe statutory interest.<\/p>\n

Extrajudicial collection costs are charged in accordance with statutory rules.<\/p>\n

PAR-AV may suspend services in case of outstanding invoices.<\/p>\n

\n

Article 6 \u2013 Cancellation<\/h2>\n

Cancellation must be submitted in writing.<\/p>\n

Cancellation fees are:<\/p>\n

more than 12 weeks in advance: 15 percent
12 to 8 weeks in advance: 50 percent
8 to 4 weeks in advance: 75 percent
less than 4 weeks in advance: 100 percent<\/p>\n

Consumers retain statutory withdrawal rights where applicable.<\/p>\n

Specially ordered materials are always charged in full.<\/p>\n

Reserved crew hours remain payable.<\/p>\n

\n

Article 7 \u2013 Delivery and Performance<\/h2>\n

Delivery times are indicative unless otherwise agreed in writing.<\/p>\n

The client shall ensure:<\/p>\n

free access to the location
adequate loading and unloading space
sufficient power supply
internet if agreed
a safe working environment<\/p>\n

Additional work caused by delays or changed circumstances will be charged.<\/p>\n

PAR-AV may use equivalent equipment if necessary.<\/p>\n

\n

Article 8 \u2013 Transport<\/h2>\n

Transport is at the client\u2019s risk from the moment of delivery at the location.<\/p>\n

If PAR-AV arranges transport, the client remains responsible for:<\/p>\n

accessibility
parking facilities
loading and unloading facilities<\/p>\n

Additional waiting time will be charged.<\/p>\n

\n

Article 9 \u2013 Deposit<\/h2>\n

PAR-AV may require a deposit.<\/p>\n

The deposit may be offset against:<\/p>\n

damage
loss
cleaning
missing parts
late return<\/p>\n

Refund takes place after inspection of the equipment.<\/p>\n

\n

Article 10 \u2013 Inspection and Complaints<\/h2>\n

Equipment must be inspected immediately upon receipt.<\/p>\n

Defects must be reported in writing within 24 hours.<\/p>\n

Consumers retain statutory warranty rights.<\/p>\n

Complaints do not suspend payment obligations.<\/p>\n

\n

Article 11 \u2013 Use of Equipment<\/h2>\n

The client shall use the equipment:<\/p>\n

carefully
in accordance with instructions
for the agreed purpose<\/p>\n

It is not permitted to:<\/p>\n

sublease the equipment
pledge the equipment
sell the equipment
make the equipment available to third parties<\/p>\n

Damage or defects must be reported immediately.<\/p>\n

\n

Article 12 \u2013 Damage, Loss and Theft<\/h2>\n

The client is liable for damage from the moment of delivery until return.<\/p>\n

In case of loss, replacement value will be charged.<\/p>\n

Repair costs will be charged.<\/p>\n

Insurance of the equipment is the client\u2019s responsibility unless otherwise agreed.<\/p>\n

\n

Article 13 \u2013 Return of Equipment<\/h2>\n

Equipment must be returned on the agreed date and at the agreed location.<\/p>\n

Late return results in additional rental charges per day.<\/p>\n

Inspection is subject to a subsequent final inspection.<\/p>\n

Missing parts will be invoiced separately.<\/p>\n

\n

Article 14 \u2013 Retention of Title on Sale<\/h2>\n

Ownership remains with PAR-AV until full payment has been received.<\/p>\n

The client may not transfer or encumber the equipment.<\/p>\n

PAR-AV may repossess equipment in case of non-payment.<\/p>\n

The associated costs are borne by the client.<\/p>\n

\n

Article 15 \u2013 Technical Services<\/h2>\n

PAR-AV performs services to the best of its knowledge and ability.<\/p>\n

The client shall provide accurate information in advance.<\/p>\n

Additional work resulting from changes will be charged.<\/p>\n

The client shall provide facilities for personnel where agreed.<\/p>\n

\n

Article 16 \u2013 Use of Third Parties<\/h2>\n

PAR-AV may engage third parties.<\/p>\n

PAR-AV remains responsible for proper performance.<\/p>\n

Costs will be charged if agreed in advance.<\/p>\n

\n

Article 17 \u2013 Force Majeure<\/h2>\n

Force majeure includes:<\/p>\n

power outages
internet failures
extreme weather conditions
transport problems
staff illness
government measures
failures of location installations
third-party supply problems<\/p>\n

Obligations are suspended during force majeure.<\/p>\n

If force majeure continues for more than 30 days, either party may terminate the agreement.<\/p>\n

\n

Article 18 \u2013 Liability<\/h2>\n

PAR-AV is liable only for direct damage.<\/p>\n

Liability is limited to:<\/p>\n

the insurance payout
or the invoice amount if no payout is made<\/p>\n

PAR-AV is not liable for:<\/p>\n

consequential damage
business interruption losses
loss of revenue
data loss
signal failure
compatibility problems
failures of location facilities<\/p>\n

These limitations do not apply in cases of intent or gross negligence.<\/p>\n

Consumer statutory rights remain unaffected.<\/p>\n

\n

Article 19 \u2013 Content and Intellectual Property<\/h2>\n

The client guarantees that it has the rights to supplied content.<\/p>\n

PAR-AV is not liable for third-party claims.<\/p>\n

All technical designs remain the property of PAR-AV.<\/p>\n

Use without permission is prohibited.<\/p>\n

\n

Article 20 \u2013 Music Rights and Licences<\/h2>\n

Costs for BUMA, STEMRA and SENA are borne by the client.<\/p>\n

The client indemnifies PAR-AV against related claims.<\/p>\n

This also applies to livestreams and recordings.<\/p>\n

\n

Article 21 \u2013 Privacy<\/h2>\n

PAR-AV processes personal data in accordance with the GDPR.<\/p>\n

The privacy statement is available at:<\/p>\n

www.par-av.nl<\/a><\/p>\n

\n

Article 22 \u2013 Suspension and Termination<\/h2>\n

PAR-AV may suspend performance in case of:<\/p>\n

non-payment
safety risks
incorrect information
an inaccessible location<\/p>\n

PAR-AV may terminate the agreement in case of:<\/p>\n

bankruptcy
suspension of payments
business closure
attachment of assets<\/p>\n

\n

Article 23 \u2013 Governing Law<\/h2>\n

All agreements are governed by Dutch law.<\/p>\n

Disputes shall be submitted to the competent court in Midden-Nederland.<\/p>\n

Consumers retain the right to bring proceedings before the court competent under statutory law.<\/p>\n

\n

Article 24 \u2013 Final Provision<\/h2>\n

These terms and conditions were adopted on 30 March 2026.<\/p>\n

They replace all previous versions of PAR-AV general terms and conditions.<\/p>\n<\/div>\n

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